ITechGeek at 10:09, 17 August 2014

2014-08-17T10:09:40Z

← Older revision		Revision as of 10:09, 17 August 2014
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	If you contact us via 1171631@washington.voip.ms or 1171631@sip.voip.ms, you will be routed through voip.ms which will connect you to our Twilio IVR.		If you contact us via 1171631@washington.voip.ms or 1171631@sip.voip.ms, you will be routed through voip.ms which will connect you to our Twilio IVR.

	We can also be reached via iNum [tel:+883510009902515 +883-5100-09902515] or 883510009902515@sip.inum.net SIP URI. iNum calls are routed through voip.ms and connected to Twilio. Due to most services not supporting iNum, iNum access is available through local access numbers in a number of countries. A list of access numbers is available at [http://www.inum.net/what-is-inum-2/local-access-numbers/ http://www.inum.net/what-is-inum-2/local-access-numbers/]. An iNum number can be called from HacDC by dialing as a standard international number (instructions below in [[~~Phone_System~~#~~Twilio_IVR_Menu~~:]]).		We can also be reached via iNum [tel:+883510009902515 +883-5100-09902515] or 883510009902515@sip.inum.net SIP URI. iNum calls are routed through voip.ms and connected to Twilio. Due to most services not supporting iNum, iNum access is available through local access numbers in a number of countries. A list of access numbers is available at [http://www.inum.net/what-is-inum-2/local-access-numbers/ http://www.inum.net/what-is-inum-2/local-access-numbers/]. An iNum number can be called from HacDC by dialing as a standard international number (instructions below in [[Phone System#Twilio IVR Menu:]]).

	== Calling from HacDC: ==		== Calling from HacDC: ==

ITechGeek: Created page with "{{TOCright}} == System: == HacDC is currently using three providers for the phone system. [https://voice.google.com/ Google Voice] - They provide the 202-556-HACK (4225) numbe..."

2014-08-17T10:04:35Z

Created page with "{{TOCright}} == System: == HacDC is currently using three providers for the phone system. [https://voice.google.com/ Google Voice] - They provide the 202-556-HACK (4225) numbe..."

New page

{{TOCright}}
== System: ==
HacDC is currently using three providers for the phone system.
[https://voice.google.com/ Google Voice] - They provide the 202-556-HACK (4225) number.
[https://www.twilio.com Twilio] which allows dynamic scripting of your phone system through xml pages.
[https://www.voip.ms voip.ms] which is our SIP provider.

== Calling HacDC: ==
If you dial [tel:+1-202-556-4225 202-556-HACK], you will be routed through Google Voice to Twilio and connected to our IVR (options below).

If you contact us via 1171631@washington.voip.ms or 1171631@sip.voip.ms, you will be routed through voip.ms which will connect you to our Twilio IVR.

We can also be reached via iNum [tel:+883510009902515 +883-5100-09902515] or 883510009902515@sip.inum.net SIP URI. iNum calls are routed through voip.ms and connected to Twilio. Due to most services not supporting iNum, iNum access is available through local access numbers in a number of countries. A list of access numbers is available at [http://www.inum.net/what-is-inum-2/local-access-numbers/ http://www.inum.net/what-is-inum-2/local-access-numbers/]. An iNum number can be called from HacDC by dialing as a standard international number (instructions below in [[Phone_System#Twilio_IVR_Menu:]]).

== Calling from HacDC: ==
=== US/Canadian Numbers: ===
Dial as you normally would.

=== International Numbers: ===
International numbers can be dialed using either US standard international access (011-country code-number) or European standard international access (00-country code-number)
If you need access to an international number that the phone in HacDC isn't allowing access to, contact admin@hacdc.org for help.

=== SIP Broker: ===
voip.ms supports a service called [http://sipbroker.com/ SIP Broker] for making connections between SIP providers. To find out if a provider can be contacted via SIP Broker, check out their [http://sipbroker.com/sipbroker/action/providerWhitePages Provider Whitepages].
To call a SIP Broker number from HacDC, dial **275-Provider access code (including *)-phone number.

=== Speed dials: ===
If a number will be called often or if people require access to a SIP URI, the Admin Team can create a speed dial which will be accessible by pressing #xx on the phone. voip.ms allows a total of 99 speed dials.

==== Current speed dials: ====
<nowiki>#01 - Connects to Twilio IVR
#02 - Connects to Telephreak.org
</nowiki>

== Twilio IVR Menu: ==
Option 1: Responds back with address and location information.
Option 2: Responds back with current occupancy status (updated from the occupancy sensor in the space).
Option 3: Responds back with information about contacting HacDC.
Option 4: Responds back with next 3 upcoming events from our Meet-up.
Option 5: Connects you to the phone in the space.
Option 0: Leave a voicemail with the notification and link to voicemail sent to members@hacdc.org.
Option 90: Leave a voicemail with the notification and link to voicemail sent only to the HacDC Treasurer.

== Sending an SMS to our Google Voice number: ==
Our Google Voice number responds to the following commands via SMS:
status - Responds back with current occupancy status.
location - Responds back with address and GPS coordinates.
help - Responds back listing the previous two commands.

Anything else will respond back as an invalid command and suggest you send the help command.

== WebRTC: ==
Currently a work in progress, but for now will connect to the Twilio hosted IVR - [http://api.hacdc.org/Twilio/rtc.php http://api.hacdc.org/Twilio/rtc.php].

Phone System - Revision history

ITechGeek at 10:09, 17 August 2014

ITechGeek: Created page with "{{TOCright}} == System: == HacDC is currently using three providers for the phone system. [https://voice.google.com/ Google Voice] - They provide the 202-556-HACK (4225) numbe..."